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The West Midlands MORI Poll [July 2000]
One example of an
'independent' opinion poll is the poll which was
conducted by MORI in the West Midlands in July 2000
and on behalf of the Birmingham Health Authority, a
notoriously pro-fluoridation public body;-
"MORI interviewed
a representative sample of 1,530 residents
throughout the West Midlands region. Residents
were interviewed in their homes, face to face,
between 3rd April and 5th May 2000. Quotas were
set in line with age, sex and work status
population profiles within each Health Authority
district, and data were subsequently weighted to
these profiles."
A "representative
sample"? How were these residents selected? Do they
all live in fluoridated or non-fluoridated areas -
or was it a mix of both? Another concern is MORI's
impartiality. MORI is not just an organisation which
carries out opinion polls - it is also an
organisation which also makes the following boasts;-
Quote:
"Measure and
monitor expectations, and perceptions of service
standards; your stature and standing, your brand
values and corporate image
Establish the
reasons behind these perceptions - explore what
drives attitudes and behaviour
Identify emerging
issues, developments and trends
Evaluate your web
site
Signpost the
direction for improving perceptions and more
effective communications, marketing and brand
strategies
Improve the
health of your brand, and your relations with key
audiences
Leverage your
(competitive) position, improve your service
effectiveness and offerings; monitor the impact on
share values and the bottom line"
End quote.
It should be
transparent to the reader that MORI is more of a
marketing agency then an independent opinion polling
organisation. In fact, it appears that MORI are
bending over backwards to help the client achieve
the type of results it desires - overwhelming
support for water fluoridation.
But this is not the
image that the client wishes to portray. All too
often MORI and other polling organisations are
quoted as being independent and therefore impartial.
And if this not sufficient to convince the reader as
to MORI's interests in achieving favourable results
for it's clients, then read on.
In addition to
MORI's compliant nature, there is also the question
of who exactly is responsible for press releases put
out by the organisation. Does MORI write all of it's
own press releases? Does it heck. In the instance of
the above mentioned fluoridation poll, the MORI
press release was written by the West Midlands
Regional Dental Health Promotion Group, another
pro-fluoridation outfit.
To sum up, MORI
attempts to get the results you want, allows it's
web-site to carry one-sided propagandist statements
and then likes to give the impression that
everything is 'above board'.
NB. Six
questions were asked in the July 2000 poll. Both
MORI and the John Langford, representing the
Birmingham Health Authority, has refused to release
details of three of these questions.
THE POLL
Six questions were
asked in the July 2000 poll. Both MORI and the John
Langford, representing the Birmingham Health
Authority, has refused to release details of three
of these questions - possibly the first three
questions which may have been 'primers'. Of the
three (later?) questions that were released, they
were as follows;-
Q. Do you think it
is possible to reduce tooth decay by adding fluoride
to the water supply?
Response: Yes
48%, No 15%, Don't know 37%
Q. Do you think
there is any fluoride present naturally in water?
Response: Yes
21%, No 40%, Don't know 38%
The question
publicised in the press release was (according to
Andy Byrom of MORI);-
"The question
referred to in the survey has a hypothetical one;
asking whether respondents would support water
fluoridation if it could be shown to reduce tooth
decay." [1]
Mr Byrom added:
"This is not a biased question (as opposed to - for
example - a question which stated that fluoridation
definitely prevented tooth decay)." [2]
EXCUSE ME!
[1] An unbiased
question? There is no indication of what the three
missing questions were and may well have been
primers. Even they weren't, the question: "...
whether respondents would support water fluoridation
if it could be shown to reduce tooth decay" is a
leading question because it proposes the contention
that fluoridation may reduce tooth decay.
[2] The pro-fluoridationists
have also been boasting for many years that water
fluoridation reduces tooth decay - so why ask a
"hypothetical" question? Why didn't the survey state
what the pro-fluoridationists claim they BELIEVE and
say that: "fluoridation definitely prevented tooth
decay."
The 'saga' [Communications between the author and
MORI]
[1] E-mail to MORI
Sender: C Holdcroft Time & Date: 15:16, 2nd August
2000.
Re: your water fluoridation opinion poll(s) of
31/07/2000 and later.
I notice from your web-site that you recently
conducted a poll in the West Midlands on the subject
of water fluoridation. This appears to have been
supplemented by a yet unpublished poll conducted in
Shropshire ( according to BBC West Midlands teletext
).
My response to this/these 'gimmick(s)' can be seen
below where I have reproduced a leaflet which
briefly spells out the trickery involved in polls of
this nature. I suggest you read it very carefully.
My own interest in water fluoridation involves the
collection of statistics on dental health and
related / social factors. In fact, I would go on
record as saying that I may well possess the
Country's largest unified database on dental health
issues. When looking at the 'big picture', a totally
different story emerges from that painted so rosily
by the pro-fluoridation lobby. After all, there is
far, far snore to contrived dental health surveys
and statistics than just counting teeth and making
absurd comparisons.
What really disturbs me is the blatantly biased
rhetoric which appears on the N40RI web-site which I
find quite disgraceful. The fact that MORI is
willing to 'share it's bed' with such outrageous
propagandists is an indication that the organisation
is anything but independent.
If MORI wish to be seen as the prostitutes of the
opinion poll profession then I doubt if the
organisation will change. To reverse this and be
seen in a kinder and better lighter, the
organisation will radically have to change the way
it does business.
Yours sincerely
C HOLDCROFT
Ps. Try visiting the web-site: *http://www.fluoridealert.org/
(*wrongly given as '.com' in original mailing) - as
a starting place for a better education. Also see
the attachment: Fluoride & Manhattan Project.
FACTS ON FLUORIDATION (the 'Sleaze of the Century'
). 7b: STATISTICS ( part 2)
Another little trick used by the Pusher is opinion
polls. We are now looking at subjective statistics.
Such statistics are far easier to mould than hard
facts. By contriving situations, you can get someone
to say exactly what you want them to say. For
example, have you ever had a salesperson in your
home who seems to get you to say yes to all the
questions he or she wants you to say yes to? Then
let me introduce the reader to the fluoridation
popularity survey. It is accepted by the Pushers
that properly conducted referenda with the
respondents making an INFORMED choice will usually
mean that fluoridation is rejected. This means that
stealth has to be employed to get the general public
to say yes to fluoridation and using the most
contrived question based on emotional blackmail.
However, rigged opinion polls differ from surveys
where the respondent is allowed to give an
unprompted opinion.
Consider the following table from the Office of
Population Censuses & Surveys ( "OPCS" ) survey
published in 1993;-
"Q. What do you think can be done to stop teeth
rotting ( or going bad)?" NB. More than one
answer could be given.
|
ANSWERS Parents with children aged ... |
5
|
8 |
12 |
15 |
|
|
% |
% |
% |
% |
|
Avoid sweet things |
59 |
56 |
47 |
42 |
|
Clean regularly |
81 |
80 |
81 |
83 |
|
Have
a balanced diet |
26 |
26 |
27 |
28 |
|
Visit a dentist regularly |
25 |
24 |
27 |
29 |
|
Preventative treatment at dentist |
3 |
4 |
4 |
4 |
|
Take
fluoride supplements / use fluoride toothpaste |
5 |
3 |
4 |
5 |
|
***
Add fluoride to water *** |
1 |
2 |
2 |
1 |
|
Fluoride ( nothing else specified) |
2 |
2 |
1 |
2 |
|
More
I better dental education |
3 |
3 |
3 |
4 |
|
Other specified answer |
0 |
1 |
2 |
1 |
|
Don't know |
1 |
1 |
1 |
1 |
The above table is
in contrast to the surveys carried out to test
peoples reaction to water fluoridation. This is
where the distinction between objectivity and
subjectivity comes in. The OPCS survey asked
respondents a question which did not have a simple
yes or no answer. It was not a leading question and
the respondents had to use their own initiative.
However, the other type of survey carried out
proposes a question based on emotional blackmail and
supposition. It goes, "do you believe that fluoride
should be added to water if it prevents tooth
decay". The question may seem quite harmless and
innocent but it has been constructed in such a way
that the expected answer has to be 'yes'. Firstly,
the question supposes that fluoridation works.
Secondly, fluoride is mentioned but who knows what
fluoride really is'? Thirdly, the expression
"prevents tooth decay" is again an assumption.
Fourthly, why use the word "if'. We are told by the
Pushers that fluoridation works. So why don't they
say "because it will" instead of "if it" The answer
should be obvious. To say that fluoridation will
reduce DMFT is fraudulent because it cannot be
proven. The emotional blackmail element is somewhat
more subtle. Who, for example, would say 'no' to
this type of question. To say 'no' would make you
appear anti-social and selfish.
So for this reason,
you feel obliged to say yes. Finally, the question
is obviously one-sided and does not allow any
contrary opinion to be stated. Of course, if you are
asked this question on the street, then you do not
have time to make a considered opinion because being
on the street means that are almost certainly going
somewhere and do not want to waste time talking to
an opinion pollster. Of course the opinion pollster
is not paid to register an opinion - just a simple
yes or no answer. Therefore the situation is a
hit-and-run one where you are caught off guard and
are likely to say the first thing that comes into
your head - after being suitably conditioned by the
structure of the question of course. Thus is why
this type of question is favoured above a properly
held referendum where the respondent is allowed to
make an informed choice. Referenda show that on the
majority of occasions that people tend to reject the
idea of water fluoridation.
In 1985, during the
passage of the Water Fluoridation Bill, former
Health Minister Ken Clarke stated that he was not in
favour of a referendum to determine public opinion
on fluoridation. He alluded to the fact that because
the population in general did not understand the
intricacies of fluoridation that it was pointless
holding a referenda. What he really implied was that
we are all a little bit thick and that we should not
be trusted with a vote, despite it being an
important aspect of democracy. It's a bit like an
incumbent but very unpopular Government prior to a
General Election saving that there will be no
Election because most of the electorate aren't
clever enough to cast a vote in their favour.
Another example
which highlights the dislike of referenda is a story
which appeared in the Fluoride Report in April 1994;
In 1990, a health
officer of the state of Florida gave a blueprint for
introducing fluoridation to an official of' St
Petersburg. He was told one of the most important
tactics to consider is: "Avoid a referendum. The
statistics are 3 out of 4 fluoridation referenda
fail." ( Quote from letter written by Susan
Allen, RDH, BS, Fluoridation Co-ordinator, Public
Health Dental Program, State of Florida Department
of Health & Rehabilitive Services to H. Tolson, May
7, 1990).
The Pushers have
been claiming for years now that contrived opinion
polls show that the "majority of the public" think
fluoride should be added to water. The real truth is
that only between 1°o and 2°% ( see table above ) of
the represented population actually think its a good
idea!
[2] From:
Andy Byrom Sent: 13:1:1, Aug 04, 2000 Subject:
fluoridation poll - 31/0712000
Dear C. Holdcroft
Thank you for
taking the time to write and express your opinions
on the recent water fluoridation poll. I appreciate
the debate is highly charged on both sides, and that
by conducting a survey of this nature MORI may
sometimes be seen to be taking one side or the
other.
However, I would
like to reassure you that this is not the case. The
methods we employ are as rigorous and objective as
possible, and we are commissioned to conduct polls
for a wide variety of different clients in both the
public and private sector, many of whom may have
strategies in opposition to each other. It is quite
clearly in our interests to remain impartial - and
it is highly unlikely that we would have attained
our current respected position over the last 30
years if we had been perceived at any time as
misrepresenting research techniques or findings from
such research.
With regard to your
specific criticisms, I agree up to a point that the
nature of the question asked can influence the type
of response given, and it is one of our tasks -
which w °e take most seriously - to ensure that any
such effect is minimal. However, this problem
applies equally to all questions - whether prompted
or unprompted. The OPCS example you provide would
naturally produce a much lower "rating" for
fluoridation as a means of preventing tooth decay,
simply because fluoridation is not as much of a "top
of mind" issue as (for example) buying sweets or
visiting the dentists. Using the rationale you
apply, there would be no argument for better dental
education either!
It could indeed be
argued that such "unprompted" responses are less
representative of people's considered opinion than
"prompted" ones; obviously, in the course of an
interview, with the time constraints imposed, it is
unlikely that every possibility will be thought of -
and certainly not thought through in any detail.
The question
referred to in the recent press release was a
hypothetical one, asking whether respondents would
support water fluoridation if it could be shown to
reduce tooth decay. This is not a biased question
wording (as opposed to - for example - a question
which stated that fluoridation definitely prevented
tooth decay). The survey results should therefore be
seen in the light of a hypothetical statement and
not one where 7 in 10 people would necessarily
support fluoridation unconditionally.
I would also ask
you to consider why - if the question really is as
leading as you suggest - around 3 in 10 people did
not answer "Yes"? Interviews were conducted with
fully trained interviewers, and were done in
respondents' home - not in-street (as you imply) for
the very reason that a considered response was
sought.
Finally, I would
like to point out that we are obliged to place any
press release from one of our polls on the MORI
website; no press release is written by us, although
all (including this one) are thoroughly checked to
ensure the accuracy of the figures, and that these
figures are not misrepresented in the context of the
research, or the claims made through the research.
I hope this reply
has gone some way to addressing your concerns. I
would like to stress again our impartial approach to
surveys and our clients, and our responsibility to
both the wider research community and the public at
large in not misrepresenting results, or asking
biased questions. Please note that my comments in
this email are aimed at protecting the integrity of
not just MORI but the research industry as a whole,
and should not be interpreted as the taking of any
"position" on either side of the fluoridation
debate.
Yours sincerely,
Andy Byrom - Research Executive
[3] From:
Chris Holdcroft Time & Date: 8:01 pm 4th August 2000
Dear Andy Byrom
A response to your
reply to the e-mail on fluoridation polls. My
comments will be written in blue and prefaced for
easy reference beneath the paragraphs that require
further comment.
Dear C.
Holdcroft
Thank you for
taking the time to write and express your opinions
on the recent water fluoridation poll. I appreciate
the debate is highly charged on both sides, and that
by conducting a survey of this nature MORI may
sometimes be seen to be taking one side or the
other.
[1] You acknowledge that the
fluoridation debate is "highly charged" on both
sides. This directly implies that you have some
knowledge of the subject. This is very relevant to
my further comments.
However, I would
like to reassure you that thus is not the case. the
methods we employ are as rigorous and objective as
possible, and we are commissioned to conduct polls
for a wide variety of different clients in both the
public and private sector, many of whom may have
strategies in opposition to each other. It is quite
clearly in our interests to remain impartial - and
it is highly unlikely that we would hake attained
our current respected position over the last 30
years if we had been perceived at any time as
misrepresenting research techniques or findings from
such research.
[2] You state MORI's methods
are "rigorous and objective". Rigorous no - because
the question is loaded. Objective yes - because you
are attempting to illicit an answer based on an
element of emotional blackmail.
With regard to
your specific criticisms, I agree up to a point that
the nature of the question asked can influence the
type of response given, and it is one of our tasks -
which we take most seriously to ensure that any such
effect is minimal. However, this problem applies
equally to all questions whether prompted or
unprompted. The OPCS example you provide would
naturally produce a much lower "rating" for
fluoridation as a means of preventing tooth decay,
simply because fluoridation is not as much of a "top
of mind" issue as (for example) buying sweets or
visiting the dentists. Using the rationale you
apply, there would be no argument for better dental
education either!
[3] You agree (to a point)
that the nature of the question can influence the
type of response you receive. This emphasises my
comments in [2]. You try "to ensure that any such
effect is minimal". Come off it. Who are you trying
to kid here?
It could indeed
be argued that such "unprompted" responses are less
representative of people's considered opinion than
"prompted" ones; obviously, in the course of an
interview, with the time constraints imposed, it is
unlikely that every possibility will be thought of -
and certainly not thought through in any detail.
[4] What time constraints?
MORI has had plenty of time to consider the
implications of such a question -especially as the
issue is "highly charged" (your own admission).
The
question referred to in the recent press release was
a hypothetical one, asking whether respondents would
support water fluoridation if it could be shown to
reduce tooth decay. This is not a biased question
wording ( as opposed to - for example - a question
which stated that fluoridation definitely prevented
tooth decay ). The survey results should therefore
be seen in the light of a hypothetical statement and
not one where 7 in 10 people -would necessarily
support fluoridation unconditionally.
[5] Obviously the question was
hypothetical. However, those who commissioned the
poll are repeatedly using the poll as EVIDENCE that
the general public WANTS fluoridation. MORI has been
sucked into a situation where it has allowed itself
to be used for alterior motives. Even politicians in
the Commons have used your polls as alleged evidence
of the general public being in favour of
fluoridation. In fact, these arguments can be traced
back to the reading of the 1985 Water Fluoridation
Bill (and perhaps further) and therefore MORI should
have been aware from the start that they are playing
patsy to the establishment.
I would also ask
you to consider why - if the question really is as
leading as you suggest - around 3 in 10 people did
not answer "Yes"`? Interviews were conducted with
fully trained inter-viewers, and were done in
respondents' home - not in-street (as you imply) for
the very reason that a considered response was
sought. -
[6] Some people will obviously
be more wary or knowledgable than others so 3 out of
10 against fluoridation (considered to be a
insignificant and small minority by the mainstream
pro-fluoridationist lobby) is of no surprise.
Interviews done in the respondents homes? How were
they selected and in which areas do they live. Were
the respondents primed, pre-conditioned or
influenced in any way?
Finally, I would
like to point out that we are obliged to place any
press release from one of our polls on the MORI
website; no press release is written by us, although
all (including this one) are thoroughly checked to
ensure the accuracy- of the figures, and that these
figures are not misrepresented in the context of the
research, or the claims made through the research.
[7] CAN I BELIEVE MY EYES???
MORI is OBLIGED to place press releases NOT written
by MORI on it's web-site! How far does MORI bend
over backwards to accomodate it's clients? One of
the the terms I used in my last e-mail was
"prostitute" and you have readily admitted that MORI
is ready and willing to prostitute it's name by
publishing extremist and misleading information. The
Nazi Propaganda Minister Goebbels would have loved
your organisation!
I hope this
reply has gone some way to addressing your concerns.
I would like to stress again our impartial approach
to surveys and our clients, and our responsibility
to both the wider research community and the public
at large in not misrepresenting results, or asking
biased questions. Please note that my comments in
this email are aimed at protecting the integrity of
not just MORI but the research industry as a whole,
and should not be interpreted as the taking of any
"position" on either side of the fluoridation
debate.
[8] Again, who are you trying
to fool?
Yours sincerely,
Andy Byrom - Research Executive
[4] From:
Andy Byrom Time & Date: 11:59 Aug 09, 2000 Subject:
Inadequate defence of fluoridation polls
Thanks for your
reply. I would like to assure you that respondents
were interviewed in areas which were selected at
random in order to provide a representative sample
of all West Midlands residents. No prior contact was
made with any respondents, and they were free to
answer as they pleased. I would also like to take
the opportunity to correct my previous statement
about press releases on our website. In fact we are
not obliged to do this, but usually choose to do so.
Regards
Andy Byrom -
Research Executive
[5] From:
C Holdcroft. Date: 09-08-2000
Dear Andy Byrom
Thank you for your
prompt reply to my recent follow-up e-mail on
fluoridation polls.
I have one
outstanding question which will give me a better
idea of how you conduct your interviews.
Firstly, I was a
little surprised that your interviewers took the
trouble to visit people's homes. However, as someone
who has experience of conducting 'surveys' in
peoples homes. I would like to clarify MORI's
procedure on this practice.
Were any other
questions, either relating to fluoridation or health
issues, asked prior to the question which has caused
so much outrage - that is "do you believe fluoride
should be added to water if it can reduce tooth
decay" (or words to that effect).
I hope you will
answer this question as it will make for a better
understanding of how MORI conducts it's business.
Please find
attached a story which may interest you. It is a
theory backed up by some facts on the real motive
for fluoridation. Whatever you think about it, and I
do strongly recommend you read it, it is certainly a
worth a look.
Yours sincerely
Chris Holdcroft
Attached:
Stephens.lwp ( Lotus WordPro format )
[6] From:
Andy Byrom Date: 10th August 2000
Dear Chris
Thanks for the
material - I shall read it later. Yes, we did ask
five questions prior to the question in the press
release, although we tried to ensure they were not
leading, and did not influence the type of response
at the released question. At present the client
(Birmingham Health Authority) has only released this
one question - it may be that others are released at
a later date. If so, I shall be happy to inform you
of these. Alternatively, you may wish to speak
directly to Paul Castle, who is on the client-side,
about this. His number is 0121 765 4222. I hope this
helps.
Regards, Andy Byrom
[7] From:
Chris Holdcroft Time & Date: 17:46. 10th August,
2000.
Dear Andy Byrom
Re: your e-mail of
10/8/2000
Thank you for your
usual prompt response. I have now spoken to Deborah
Harding of the Market Research Society ("MRS") and
she informs me that in her opinion there is no
reason why you should not let me know what the five
questions were which preceded the question "do you
think fluoride should be added to water if it
reduces tooth decay?" (or words to that effect). She
also confirmed there should be no legal problems
with having access to this information. Deborah
Harding also added (as best as I can recall) that
where an issue such as water fluoridation raises
concerns about the fairness and consequences about
the way the poll was conducted and publicised, then
the polling organisation should be more
co-operative.
You have already
informed me that I should approach Paul Castle but
regrettably he is known to the pure water campaign
("PWC") as being someone who is neither
'approachable' or 'adequately sincere'. Paul Castle
is also on record (during a TV interview) of being
rather insulting to the PWC. I have also previouslv
attended a public meeting where he was grossly
offensive to one of the most passive PWC members
that I know of (his name is Ian Packington). If you
cannot provide me with the information I require
then I shall be forced, most reluctantly, to make an
official complaint to the TMRS. Thus will in turn
raise the profile of thus issue to the point where I
shall also be enlisting the help of the mainstream
media.
To recap, I would
like the exact text of the six questions asked in
the Birmingham Health .authority ("BHA")
commissioned poll as described below by MORI;-
"MORI
interviewed a representative sample of 1,530
residents throughout the West Midlands region.
Residents were interviewed in their homes, face to
face, between 3rd April arid 5th May 2000. Quotas
were set in line with age, sex and work- status
population profiles within each Health Authority
district, and data were subsequently weighted to
these profiles."
I genuinely hope we
can work together to resolve this unpleasant
situation which threatens to bring MORI and the
integrity of the polling community as a whole into
disrepute.
Yours sincerely,
Chris Holdcroft
PS. I must strongly
urge you again to remove the BHA-written press
release from your website - for MORI's sake alone.
[8] From:
Andy Byrom Time & Date: 11:01, 15th August 2000.
Dear Chris.
I'm pleased to say
that two further questions (both of which preceded
the initial released question in the questionnaire)
are now in the public domain, which I can send you.
If you can send me details of your fax number or
address I shall get these sent to you.
Regards, Andy
[9] From:
Chris Holdcroft Time & Date: 15:02, 15-08-2000.
Dear Andy Byrom.
Once again you have
failed to properly answer my last e-mail. You have
not addressed the issue of the FIVE preceding
questions as mentioned below. Thus is the last time
I make this request before making an official
complaint to those persons / agencies who are
interested in this deplorable state of affairs. I
expect ALL five preceding questions to be faxed to:
xxxxx xxxxxx.
Yours sincerely, C
Holdcroft
[10] From:
Andy Byrom. Time & Date: 17:56, 15th August 2000.
Dear Chris.
Thank you for your
note of earlier today. We operate within the rules
according to the Market Research Society's Code of
Conduct, in this project as in all others. The rule
pertaining to publication (B27) states:
"Where any of
the findings of a research project are published
by the Client, the latter has a responsibility to
ensure that these are not misleading. The
Researcher must be consulted and agree in advance
the form and content of publication, and must take
action to correct any misleading statements about
the research and its findings."
In our judgement
there is nothing in the five questions preceding the
released question that is essential to the
interpretation of the released question. This being
the case, the client has the right to publish part
of the survey rather than the entire survey. My
colleagues and I have been attempting to contact
Deborah Harding at the MRS over the last two days,
in order to seek clarification on this issue. We
have not yet had the opportunity to speak to Deborah
because she is off work sick, but we will continue
to attempt to contact her, as thus is obviously an
issue that requires urgent attention. We are hoping
that Deborah will be available to talk to us
tomorrow. Once eve have received a definite response
from the MRS as to how to proceed I shall inform you
of this, and take any action considered necessary.
In the meantime I shall fax you the two other
questions I mentioned in my precious email which are
currently in the public domain.
Regards, Andy
[11] From:
Chris Holdcroft Time & Date: 00:39, 16th August
2000.
Dear Andy Byrom.
It's obvious I am
coasting my time trying to get simple
straightforward answers to simple straightforward
questions. MORI have been given sufficient tune to
provide the appropriate answers and yet all I have
seen is 'stonewalling' and a failure to deal with
the fraudulent application of the fluoridation
question. I am now taking the issue up with other
interested parties as previously notified. I shall
not be contacting you or your organisation again. I
would also predict that the failure of MORI to be
more open and honest will bring the organisation
into disrepute.
Yours sincerely, C
Holdcroft
[12] From:
Anita Maidment ( cc: Andy Byrom) Time & Date: 10:11,
17th August 2000.
As predicted...
[13] The fax ...

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